Beta
Introducing Hero Alerts (Beta): the stores and operators most worth investigating
Overview We've launched Hero Alerts in beta on the Transpeye Platform. Hero Alerts surfaces the handful of stores and checkout operators most worth a closer look, ranked by risk and compared against the rest of your estate — so instead of scanning every site by hand, you get a prioritised, colour-coded view of where loss and policy risk are concentrated, and a one-click path from a signal to an investigation. Why we built it Loss and risk rarely announce themselves. They hide in small percentages spread across many sites. One store's refund rate can look unremarkable on its own but stand out sharply next to its peers. Hero Alerts calculates a curated set of risk metrics for every store and operator, normalises them — shown per 100 transactions or as a percentage of sales, so a small site and a large flagship compare fairly — then scores each one against the estate and the previous period. How it works Hero Alerts lives under the Analytics menu and opens on the Alerts tab, highest-severity signals first, so you act on the worst risk before anything else:A summary strip shows how many Critical, High, Medium and Low alerts exist right now; click any severity to filter the list. Metrics are normalised so estates of mixed store sizes compare fairly. Each alert is built on the same A-EYE™ exception-reporting engine that powers the rest of the platform, so a flagged signal links straight to the underlying transactions and video.This extends the Unified Risk View from "what happened" to "where should I look first" — pointing your analysts and managed-service team at the highest-value risk across the whole estate. Availability Hero Alerts is currently in beta. It appears under the Analytics menu for accounts where the feature has been enabled, marked with a Beta tag. Behaviour and metrics may change as we act on customer feedback. If you'd like early access, talk to your Transpeye contact or book a demo.
